ZEE Business
ZEE BUSINESS
हिंदी में पढ़ें  हिंदी में पढ़ें
Live TV
Live TV
  • Home
  • Personal Finance
    • PPF
    • Mutual Funds
    • Income tax
    • EPFO
    • Income Tax Calculator
    • Personal Loan Calculator
    • Car Loan Calculator
    • Home Loan Calculator
    • SIP calculator
    • SWP Calculator
    • MF Returns Calculator
    • Lumpsum Calculator
  • India
    • Companies
    • Property
    • Startups
    • Uidai
  • Economy
    • Aviation
  • Tech
    • Mobiles
    • Apps
  • Auto
    • Cars
    • Bikes
  • Markets
    • Commodities
    • Currency
  • Railways
  • World
    • Economy
    • Politics
    • Markets
  • Survey
  • videos
  • photos
  • More ...
    • VIDEOS
    • PHOTOS
BREAKING NEWS
  • Mahindra & Mahindra stock hits 52-week high as brokerages bullish on counter post Scorpio-N launch; check target prices
  • GST Council meet begins today: Know agendas of Finance Minister Nirmala Sitharaman's led two-day meeting
  • Security deposit on commercial LPG connection goes up by Rs 1050 for 19-kg cylinder; check new rates
  • Cash-starved Sri Lanka to end fuel duopoly to ease fuel shortages
  • Xiaomi 12S series set to launch with Leica cameras on July 4: Check key details here
Read in App
Business News » Personal Finance News

RBI Alert: Not happy with your bank's reply on a complaint? Do this

RBI Alert: In personal messages to bank customers, the Reserve Bank of India (RBI) is alerting them on what to do if the commercial lender fails to resolve a complaint against deficiency in service within a month.

  • Twitter
  • Facebook
  • Linkedin
  • whatapp
  • View in App
RBI Alert: Not happy with your bank's reply on a complaint? Do this
RBI is sending messages to customers. Image: Reuters

RBI Alert: In personal messages to bank customers, the Reserve Bank of India (RBI) is alerting them on what to do if the commercial lender fails to resolve a complaint against deficiency in service within a month. "Complaint for deficiency in service by bank unresolved for a month? Visit banking Ombudsman bankingombudsman.rbi.org.in for help. Give a miss call to 14440," reads the RBI message. You can reach out to the banking obmbudsman with your complaint. The name and contact details of your nearest banking ombudsman scheme are available at: https://rbi.org.in/Scripts/AboutUsDisplay.aspx?pg=BankingOmbudsmen.htm.

What is Banking Ombudsman scheme?

According to the official RBI website, "The Banking Ombudsman Scheme is an expeditious and inexpensive forum for bank customers for resolution of complaints relating to certain services rendered by banks. The Banking Ombudsman Scheme is introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from 1995. Presently the Banking Ombudsman Scheme 2006 (As amended up to July 1, 2017) is in operation."

Who is a banking ombudsman?

The RBI says, "The Banking Ombudsman is a senior official appointed by the RBI to redress customer complaints against deficiency in certain banking services covered under the grounds of complaint specified under Clause 8 of the Banking Ombudsman Scheme 2006 (As amended up to July 1, 2017)."

You can send complains of all Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks to the banking ombudsman. 

You can file a complaint before the Banking Ombudsman if the bank fails to reply to your complaint within a period of one month after receiving it. You can also approach the banking ombudsman if the bank rejects your complaint, or if you are not satisfied with the reply given by the bank.

 

Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.

TAGS:
Reserve Bank of India
Written By: ZeeBiz WebTeam
Updated: Sat, Jun 22, 2019
01:08 pm
New Delhi, ZeeBiz WebDesk
RELATED NEWS
Fintech's halt PPI loan, buy now pay later services as RBI restrictions posing challenges Fintech's halt PPI loan, buy now pay later services as RBI restrictions posing challenges
RBI extends implementation of card tokenisation norms by 3 months; deadline extended till 30 September RBI extends implementation of card tokenisation norms by 3 months; deadline extended till 30 September
RBI stops non-bank PPI issuers from loading wallets, cards via credit lines RBI stops non-bank PPI issuers from loading wallets, cards via credit lines
First tranche of 2022-23 gold bonds to open for subscription on Jun 20 First tranche of 2022-23 gold bonds to open for subscription on Jun 20
Banks, financial institutions should proactively undertake stress testing of loan books: RBI DG Rao Banks, financial institutions should proactively undertake stress testing of loan books: RBI DG Rao

LATEST NEWS

Rakesh Jhunjhunwala-backed star health stock drops over 43% on IPO price—What should investors do?

Ultimate Kho Kho: 1st sports venture of rapper! Badshah, Punit Balan join league as co-owners of Mumbai franchise

SpiceJet, Visa2Fly partner to launch online visa service

47th GST Council Meeting Outcome News: All you need to know about result of Chandigarh meet

Paytm shares rally 38% in less than two months; stock may surge by another 40% in near term, says expert—Here is why!

How rising crude oil prices, falling Rupee impact stock market? Anil Singhvi decodes

Gold Price Today: Yellow metal snaps 3-day shine on strong dollar index – Check prices in metro cities

Oil prices rise for fourth day on supply worries

Stocks to buy: Sanjiv Bhasin picks HDFC AMC, Jubilant Food, Coforge for gains today; check why

GST Council defers rate hike on casinos; Rakesh Jhunjhunwala-backed Delta Corp share jumps 7.5% intraday

  • India News
  • World News
  • Companies News
  • Market News
  • Personal Finance News
  • Technology News
  • Automobile News
  • Small Business News
  • Income Tax Calculator
  • Live TV
  • Videos
  • Photos
  • Author
  • Rss Feed
  • Advertise with us
  • Privacy Policy
  • Legal Disclaimer

Latest Trending Updates

  • EPFO
  • Budget 2020
  • Income Tax Return
  • Auto Expo 2020
  • Home Loan
  • Business News

Trending Topics

  • Income Tax
  • income Tax Calculator
  • 7th Pay Commission
  • Reserve Bank of India
  • GST
  • Latest Business News

Follow us on

zeebiz
zeebiz

Partner Sites

  • Zee News
  • Hindi News
  • Marathi News
  • Bengali News
  • Tamil News
  • Malayalam News
  • Gujarati News
  • Telugu News
  • Kannada News
  • DNA
  • WION
© 2022. India Dot Com Private Limited. All Rights Reserved.
LIVE TV