Major IRCTC revamp! Indian Railways set to bring these new features in its website
The Indian Railways is set to revamp the IRCTC website, bringing in several new features for its passengers, that are likely to make the ticket booking process easier. The web portal, www.irctc.co.in was last upgraded in the year 2018, with IRCTC adding several interesting features for easier and convenient ticket bookings.
The Indian Railways is set to revamp the IRCTC website, bringing in several new features for its passengers, that are likely to make the ticket booking process easier. The web portal, www.irctc.co.in was last upgraded in the year 2018, with IRCTC adding several interesting features for easier and convenient ticket bookings. The Indian Railway Catering and Tourism Corporation website will once again get upgraded with new additional features.
The Railway Board Chairman, VK Yadav had recently said that the IRCTC website will be completely revamped and the processes will be simplified and personalized with the use of artificial intelligence.
The portal will get integration for hotel as well as meal booking. Yadav also stated that the IRCTC ticket booking website is being redesigned and will be rolled out in August.
"Passengers will have a much better experience when the new portal is launched," he was quoted as saying by PTI.
What can passengers expect?
All the major changes will take the Indian Railways passengers closer to a digital experience. Yadav mentioned SATSANG software will be used for creating a new zero-based timetable. The Indian Railways is also in process of rolling out a number of changes in the post COVID times in order to provide contactless services to its customers.
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The North Central Railway had begun a pilot project from June 1 to use a ticket-scanning system for QR (quick response) codes. This system was first implemented at the Prayagraj railway station.
Further upgrades done recently include the Freight Operations Information System, e-registration of demand and E-payment Gateway, Control Office Application, Integrated Coaching Management System, Software-aided Train Scheduling System, Crew Management System, Safety Information Management System and auto-generation of optimized loco links among various others.
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