Telcos liable for bill payment issues on mobile apps: Trai
"Since Channel Partner(s) and sub Channel Partner(s) are non-licensed entities and appointed by telecom service providers (TSPs) based on mutually agreed terms and conditions, all responsibilities for ensuring compliance of terms and conditions of the license agreement and other regulatory guidelines shall remain with the TSP," Trai said.

Trai has held that operators would be liable for any non-compliance to rules by third party vendors. Photo: IANS