How to cancel Indian Railways tickets online? Follow these easy steps
Indian Railway passengers should also know that cancellation of tickets as well as refund of fare will be permitted only on fully confirmed PRS counter tickets and not in case of late running of trains or cancellation of trains.
Indian Railways' wing IRCTC (Indian Railway Catering and Tourism Corporation) offers online facility of train ticket cancellation to passengers, who have to pay the requisite cancellation fees. Those who want to cancel their train tickets, including e-ticket or a ticket purchased from Railway counter, IRCTC cancellation charges vary according to respective classes. Passengers also need to know certain other norms that they have follow while cancelling their ticket.
According to information given on the IRCTC website, passengers should notice that train tickets can be cancelled until the train chart is not prepared. If you have successfully cancelled train tickets, the refund amount, after deducting cancellation charges, will be credited back to the source account/wallet which you used for booking the tickets.
For cancellation of the ticket, passengers should follow the steps given below:
1. Passengers should visit IRCTC website-irctc.co.in and login with IRCTC login id and password
2. They should navigate to ‘My Account’ - ‘My Transactions’ - click on ‘Booked Ticket History’
3. Now select the train ticket which has to be cancelled, and click on ‘Cancel Ticket’ option
4. Select passenger/s to be cancelled and click on ‘Cancel Ticket’
5. Now confirm to cancel the train tickets by clicking on OK option
While cancelling the ticket, user should select only those passengers whose tickets have to be cancelled in case of partial cancellation of ticket, said IRCTC instruction.
In partial cancellation, passenger should get a fresh printout of the ERS for the passengers continuing their journey and if the train ticket is partially cancelled, a fresh Electronic Reservation Slip (ERS) needs to be carried by the passenger, IRCTC said.
Passengers must know that IRCTC e-tickets cannot be cancelled after preparation of train chart as IRCTC will not entertain any refund or cancellation of train tickets on cancellation of confirmed tatkal train tickets.
Notably, Indian Railways has in the past also facilitated passengers to get their confirmed train tickets, booked at counters, cancelled through phone call or SMS to 139 and claim refund for the same.
In order to cancel Passenger Reservation System (PRS) counter tickets, passengers need to dial 139 and select option 6 from the main menu of Interactive Voice Recorder (IVR). They will then get a one-time password (OTP), and on validation, cancellation will be processed. Passengers have to reach the counter within stipulated time to get their refund.
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Passengers should also know that cancellation of tickets as well as refund of fare will be permitted only on fully confirmed PRS counter tickets and not in case of late running of trains or cancellation of trains.