Foodies alert! Indian Railways passengers have now this 'delicious' option
Today, food apps customised for railway catering services allow passengers to order the best meal on the train, from most stations around the country.
While traveling through a train, getting food of your choice is something that each and every passenger would cherish. However, it has been found that even after paying a hefty amount, railway passengers are unable to find food of their choice. To overcome this complaint, the IRCTC allowed Indian railway travelers to book food of their choice through some of the food apps customised for railway catering services. But, people are shy of booking food through these apps as they expect some old experiences where they were either not served or the delivery was done very late and the quality of the food served was not to their taste or choice.
Speaking in this regard with an assurance that things have changed a lot today, Manish Rathi, Co-Founder & CEO at RailYatri.in told Zee Business Online, "When the passenger place an order, our food experts make it a point to understand passengers' food preferences and the taste they like. Whether they like some extra salt, a bit sweeter or they want less spice – our food experts believe in understanding what the ideal meal would taste like, for them. Today, passengers can order the best meal on the train, from most stations around the country by tapping away at the food app. And trust us, before their train chugs into the station, our delivery guy would be waiting with the delicious, tightly packed and hygienic food in his hand and a smile on his face!
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Talking about quick to order options being available on the food apps Manish Rathi of Railyatri.in told, "The food flow allows app users to explore the most ordered (and thus most popular) food options as soon as they land on the Meals on Train section of the app. All they have got to do is tap on their choice and increase the quantity of the order as per their need. Handpicking personal favorites for their travel troupe can be a cumbersome task. So, we have removed that hassle for them."
On how does it becomes possible to serve on customer's seat Arun Rajan, CEO & Co-founder- YatraChef told, "Our customers love the entire experience from the seamless ordering to our assured delivery at seats. This is aided by our wide network of handpicked restaurants serving curated meals in a travel-friendly packaging. Our focus on hygienic wholesome meals, regional delicacies and delivery assurance are what makes us a favorite amongst our users."
On how does the food flow detects the passenger sitting in a moving train Manish Rathi of Railyatri.in told, "Having spent many years studying the trends of train travel we understand the variables (such as delays, early arrivals of trains, etc.) and that is why our food flow auto-detects passengers' food pick-up point rather than allowing them to choose the same. We keep all the train travel factors in mind before suggesting the pick-up point and are even ready to make changes if the situation demands it. With the food flow, passengers have got to do is select the date and type of order (Lunch or Dinner) and the rest would be auto-detected by our apps smart back-end."
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