SpiceJet Passenger Alert! You may face flight delay as the airline grounds Boeing-737 MAX 8 aircraft
SpiceJet requests its passengers to check their flight status regularly.
Even as Boeing-737 MAX 8 aircraft were grounded following a DGCA directive asking the airlines not to operate these planes in the wake of a crash in Ethiopia, SpiceJet requests its passengers to check their flight status regularly. The airline has offered customers to choose an alternate flight or opt for a full refund for cancelled flights or preponed flights by 60 minutes or more or postponed flights by 120 minutes or more, SpiceJet posted on its website.
"#Update: Due to the grounding of our Boeing-737 MAX 8 aircrafts, passengers are requested to keep a check on their updated flight status via "http://changes.spicejet.com, ” SpiceJet tweeted. "We truly regret the inconvenience caused due to changes to your flight. You can change the time and/or date of the flight that has been cancelled/rescheduled, at no additional cost," the airline said.
The airline tweeted it was experiencing high traffic at various customer touching points due to cancellation and rescheduling of flights. The passengers may visit the SpiceJet website - changes.spicejet.com - for flight updates. They have to give PNR, email address and other details for detailed information on the website. The passengers have the option to either take an alternative flight or get the full refund for the cancellation of a flight.
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Earlier, the Directorate General of Civil Aviation (DGCA) had directed the airlines to ground Boeing 737-MAX aircraft following a crash in Ethiopia which killed 157 people. This was the second 737 MAX crash in less than six months.