Big feat! Mahindra customer care digital initiative ‘With You Hamesha’ crosses 8 lakh mark - Check its benefits
It's a big feat by Mahindra & Mahindra (M&M) Ltd in the automobile after-sales technology offerings!
![Big feat! Mahindra customer care digital initiative ‘With You Hamesha’ crosses 8 lakh mark - Check its benefits Big feat! Mahindra customer care digital initiative ‘With You Hamesha’ crosses 8 lakh mark - Check its benefits](https://cdn.zeebiz.com/sites/default/files/styles/zeebiz_850x478/public/2019/06/21/91850-with-you-hamesha.jpg?itok=4Un66cRB&c=c5af8c0f92ccc8e249257bf0f1cb18e8)
It's a big feat by Mahindra & Mahindra (M&M) Ltd in the automobile after-sales technology offerings! The customer care digital initiative of Mahindra & Mahindra (M&M) - ‘With You Hamesha’ has crossed 800,000 registered customers. ‘With You Hamesha’ is available on both web and mobile platforms.
M&M has said that marking the 6th anniversary of customer care digital initiative ‘With You Hamesha’, the car maker added some new and industry first features to the customer care app.
Commenting on the achievement, Veejay Nakra, Chief of Sales & Marketing, Automotive sector, Mahindra & Mahindra Ltd. said, “Mahindra has always strived to be an early-adopter of next-generation technology, be it in products or services that we offer to our end consumers. ‘With You Hamesha’ is one such initiative that has truly revolutionized the customer ownership experience through its multifaceted service offerings. We, at Mahindra, are committed to providing many more novel & exciting features in this space in times to come”.
Here are key highlights of the ‘With You Hamesha’ 8 lakh mark announcement:-
- With several Industry First Features, the app has been downloaded by 3 lakh users and has a rating of 4.3 on Google Play, the highest among its competitors, as per company statement
- To commemorate the 6th anniversary, two new features have been added to the app: ChatBot and DigiLocker.
Chatbot: With You Hamesha TotBot
The chatbot, named “With You Hamesha TotBot” is an automated chatting platform for Mahindra after-sales domain that gives quick information to customers about their vehicles, and makes transactions like service bookings, feedback, locating a dealer, SOS request, warranty extensions and enrolling for roadside assistance as easy as chatting with a friend, says compnay.
"Mahindra has interestingly called the chatbot a “tot” taking cognizance of the fact that artificial intelligence is poised to evolve and revolutionize customer service in the near future, and the With You Hamesha TotBot is all set to learn and evolve steadily," the auto maker added.
DigiLocker on With You Hamesha
The DigiLocker feature will enable customers to access their vehicle and personal documents like the RC, driving license, PAN card, and Aadhar card on the move. These e-documents are valid and accepted by traffic departments across the country.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
![https://www.zeebiz.com/markets/stocks/photo-gallery-this-tata-group-stock-turned-every-rs-10000-of-investment-into-rs-11300-in-just-a-week-investors-richer-by-42722-crore-rupees-any-guesses-share-market-news-304023](https://cdn.zeebiz.com/sites/default/files/styles/zeebiz_700x394/public/2024/07/26/307143-tradingpexels.jpg?itok=rw4R7EfH)
A Tata group stock just turned every Rs 10,000 of investment into Rs 11,300 in just a week, investors richer by Rs 42,722 crore; any guesses?
![https://www.zeebiz.com/markets/stocks/photo-gallery-large-cap-midcap-stocks-shares-to-buy-for-long-term-check-out-targets-nifty-sensex-303617](https://cdn.zeebiz.com/sites/default/files/styles/zeebiz_700x394/public/2024/07/25/306716-stockks.jpg?itok=KJTrFUIK)
Stocks to buy for long term: Analysts suggest buying these 5 largecap, 4 midcap scrips; check out targets
![https://www.zeebiz.com/personal-finance/photo-gallery-nps-retirement-planning-budget-2024-nirmala-sitharaman-announcement-how-nps-rulebook-change-can-increase-corpus-income-and-monthly-pension-by-40-compound-return-303984](https://cdn.zeebiz.com/sites/default/files/styles/zeebiz_700x394/public/2024/07/26/307102-indian-currency-pixabay-take.jpg?itok=kN21EW-9)
How your NPS retirement corpus and monthly pension can jump by 40% after this rule change; get details
![https://www.zeebiz.com/personal-finance/photo-gallery-senior-citizen-savings-scheme-scss-2024-interest-rate-calculator-post-office-how-to-get-inr-rs-50000-interest-retirement-planning-guaranteed-return-maturity-amount-small-savings-303930](https://cdn.zeebiz.com/sites/default/files/styles/zeebiz_700x394/public/2024/07/26/307042-fd-interest-file.jpg?itok=45ZbBRWM)
How much investment do you need in this senior citizen scheme to get Rs 50,000 quarterly interest? Know here
02:49 PM IST