Paytm account holders have warned and it has asked them to be cautious, especially while updating their KYC. So, if you keep a mobile wallet and your bank account is attached to it, then this news is of immense importance for you. If you download any app while updating your KYC (Know Your Customer), then you may come across online bank fraud as it can be a malware attack by the online debit card, credit card fraudsters.  

COMMERCIAL BREAK
SCROLL TO CONTINUE READING

Paytm has issued a notification to its app users directing them not to download some apps like Any Desk and Quicks Port. The wallet and UPI payment app urged its customers not to download the above-mentioned apps while filling their KYC. It asked its app users to do the KYC formalities after connecting to its executive online as it's the safest option for them to avoid any kind of bank fraud, phishing or malware attack. 

See Zee Business Live TV streaming below:

In recent days, fraudsters have used remote apps like Any Desk, Team Quer to execute attacks against the Paytm account holders and looted their hard-earned money from their bank account. Earlier, in 2019, the Reserve Bank of India (RBI) had issued guidelines against remote apps, which can be used by mischief makers to take control of your smartphone or other devices and steal your bank account details including usernames, passwords and even PIN.

To trap Paytm app users, fraudsters are calling customers as pseudo phone bankers and they provide some of their account related problems asking them to do the KYC formalities. Once, the customer agrees for that they ask them to download the remote app. Once the customer downloads the app, their all information becomes available to the fraudsters and they execute the looting of their bank account through card cloning, mobile hack etc.

However, the most important thing here is that innocent users provide critical information to these fraudsters. They also provide permission to the fraudsters to take control of their smartphones. If people are careful, they will never provide any information to anyone regarding their smartphones. If they do this, then they will stay safe.

On how to avoid such trap Pawan Duggal, a New Delhi-based cyber crime expert said, "Such frauds fall under the malware phishing attack. The users are asked to remain aware against such frauds as a banker would never ask for downloading any app or do the KYC by asking the details related to your bank account as it is already with the bank. Whenever such call comes from anybody, people should avoid them and inform the police in this regard."