ICICI Bank account holders, credit card owners alert! New feature is here for your convenience - How it works
This is a good news for ICICI Bank account holders, credit card owners! ICICI Bank has launched voice assistance-based banking services for its customers and they can check balance, seek credit card details as well as ask other queries through this application.
This is a good news for ICICI Bank account holders, credit card owners! ICICI Bank has launched voice assistance-based banking services for its customers and they can check balance, seek credit card details as well as ask other queries through this application.
ICICI Bank has integrated its artificial intelligence (AI) powered multi-channel chatbot iPal with Amazon Alexa and Google Assistant through which its retail banking customers can undertake host of banking services through voice commands. "This novel facility offers customers yet another way to connect with their bank from home at a time when they are advised to stay indoors in the wake of the nationwide lockdown," ICICI Bank said in a release.
The private sector lender said the voice-based facility comes close on the heels of its new digital initiatives such as WhatsApp chat-based ICICIStack aimed at providing uninterrupted banking services for both retail and business customers. It said the WhatsApp-based ICICIStack offers nearly 500 services that covers almost all banking requirements including digital account opening, loan solutions, payment solutions, investments and care solutions.
How to use ICICI voice banking?
To get the benefit of the voice banking offering follow these steps:-
1- Customers need to download the Alexa/Google Assistant
2- Link their ICICI Bank account
3- Linking process will take place through a secure two factor authentication process
#JustIn: ICICI Bank launches voice banking services on Amazon Alexa and Google Assistant. #BankWithYourVoice with #ICICIBankVoiceBanking. #ICICIStack pic.twitter.com/dkKqahPaCy
— ICICI Bank (@ICICIBank) April 20, 2020
Talking about the new application, Anup Bagchi, Executive Director, ICICI Bank said, the lender recently rolled out ICICIStack to facilitate crores of customers to continue all their banking, digitally and from a remote location, without visiting a bank branch. "Now, we have introduced voice banking on two of the most popular voice assistants in the world. Our retail customers can execute a host of their banking requirements from their home securely and 24x7, without visiting a branch," Bagchi added.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
Gold and Silver rate today (May 14, 2024): Precious metals trade in green; yellow metal above Rs 72,000 once again, white metal near Rs 85,350
Top 7 Stocks to Track: This defence PSU multibagger can give 45% return; food delivery app stock likely to rise 19%
Mutual Fund SIP: Invest Rs 1000 per month to grow your corpus to over Rs 3.5 core at retirement, know calculations
04:04 PM IST