Your Reliance Jio data is over before validity? You may be in for a rude shock
Reliance Jio has been pushing its customers to, first, subscribe for Prime membership by paying Rs 99 for a year, and second to recharge for an amount more than Rs 300.
Jio's parent Reliance Industries announced its fourth quarter ended March 31, 2017 results earlier this week and said that its telecom arm reported a net loss of over Rs 22 crore for the second half of last fiscal year.
Jio also said that its customber base increased to over 100 million in this given period.
However, subscribers who recharged their Jio numbers for over Rs 300 (Rs 309, 509, 999, etc) are in a rude shock if their data packs are already over.
For example, a Rs 999 recharge for 4G on Reliance Jio meant that under its Summer Surprise Offer, a customer could get 100 GB of data for a three month period.
However, if 100 GB data gets over within these 84 day period (Jio's each month is 28 days), then the customer will have no option but to buy a booster pack.
Jio, at the moment, does not allow customers to buy a new recharge plan if the previous one gets over with days to spare on their plans.
A Jio customer care executive Zeebiz spoke to confirmed this.
The executive said that a customer will have to rely on booster packs to acces 4G data in case their quota of data gets over before the end of their plan cycle.
Currently, there are two booster packs available, one, Rs 51 that gets 1 Gb data and second, Rs 301 booster pack that gets a customer 6 GB of 4G data.
Even for a non-Prime member, a Rs 309 recharge gets 28GB of 4G data or 1 GB per day of Fair Usage Policy (FUP) limit for 28 days.
Prime members, for Rs 309 (Only for the first time) get 84 GB of 4G data for 84 days.