Kotak Mahindra, Saraswat Bank launch services on WhatsApp
Kotak Mahindra Bank and Saraswat Co-operative Bank Friday said they have started providing various banking services on messaging platform WhatsApp.
Kotak Mahindra Bank and Saraswat Co-operative Bank Friday said they have started providing various banking services on messaging platform WhatsApp. Kotak Mahindra Bank in a communication to its customers said that their queries related to bank account, debit and credit cards will be addressed through WhatsApp.
Saraswat Co-operative Bank also said it has become the first bank in the co-operative sector in the country to go live on WhatsApp channel for notifications and Bot services. Facebook-owned WhatsApp messaging platform has recently launched a 'WhatsApp for Business' service, which uses software interaction in response to user initiation to send notifications like text messages, boarding passes, receipts, tickets, account statements, among others to users.
"In this rapidly evolving era, it has become essential to have direct communication with customers. Smart messaging apps assist in reaching out to them on real time basis. The bank continues to elevate its digital capabilities to offer customers new and exciting products through digital platforms," Saraswat Bank said in a release.
Watch this Zee Business video here:
Through the 'Banking on WhatsApp' service, Saraswat Bank customers can receive notifications instead of text messages with end-to-end encryption. Customers can also initiate chat as well as check balance, mini statements. Other functionalities like mobile banking registration, product details, requests/enquiries, forms/Apps download, will be released in a phased manner, it said.
Get Latest Business News, Stock Market Updates and Videos; Check your tax outgo through Income Tax Calculator and save money through our Personal Finance coverage. Check Business Breaking News Live on Zee Business Twitter and Facebook. Subscribe on YouTube.
RECOMMENDED STORIES
SRH vs GT IPL 2024 Ticket Booking Online: Where and how to buy SRH vs GT tickets online - Check IPL Match 66 ticket price, other details
Top 7 SWP Mutual Funds: Rs 50 lakh investment, Rs 70K monthly pension for 10 years, and Rs 42.30 lakh balance value; know more details
RCB vs CSK IPL 2024 Ticket Booking Online: Where and how to buy RCB vs CSK tickets online - Check IPL Match 68 ticket price, other details
Gold and Silver rate today (May 13, 2024): Precious metal under pressure; yellow metal near Rs 72,400, white metal above Rs 84,600
SIP Returns: How Rs 3,000, 5,000, and Rs 10,000 SIPs can help you build retirement corpus of Rs 1.06 cr, Rs 1.77 cr, and Rs 3.53 cr
TBO Tek IPO Listing LIVE Update: Bumper Debut! Share list at 55% premium - Buy, sell or hold? Check Anil Singhvi's view
07:51 AM IST