Do you have an old smartphone with cracked screen lying in home for months now? This discarded piece of metal can help you save Rs 5,000. Samsung has announced a new offer for customers with broken smartphones. The company claims that research helped it understand that cracked screens are the biggest pain point for users as the damage to the screen results in the device value dropping to almost zero. To help such consumers, Samsung has announced an upgrade bonus of up to Rs 5,000 for people who have smartphones with cracked screens.  

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Consumers pre-booking the newly-launched Galaxy Note 20 and Galaxy Note 20 Ultra 5G will also be eligible for this upgrade. The upgrade offer on Galaxy Note 20 comes in addition to the existing pre-booking offers on Galaxy Note 20 flagship series. 

How to claim it? 

To get your old smartphone replaced, you need to log in or sign up on My Galaxy app and tap on the upgrade banner or icon in the app to begin the evaluation process of the broken device. The process will begin once the user taps on ‘Check Now’ prompt on the screen and subsequently fills in required details regarding the device by selecting relevant icons on the screen. 

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The app will then provide you with a quote for your smartphone. The customers will be required to visit the nearest Samsung Store with the damaged device and facilitate the upgrade to a new smartphone with the dealer’s assistance. 

The Upgrade Offer is applicable on all models including Samsung and other smartphones and is valid till August 31, 2020. 

To recall, the top-of-the-line Galaxy Note 20 Ultra has been priced at Rs 1,04,999 while the standard model will cost you Rs 77,999. The interested customers can pre-book their Galaxy Note 20 and Galaxy Note 20 Ultra 5G on Samsung.com and across leading retail stores.