Whatsapp Digilocker: MyGov recently launched a new service on Meta-owned messaging application WhatsApp. The WhatsApp chatbot initiative will allow users to access a lot of important documents on the messaging application. 

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Digilocker documents such as the PAN card, driving licence, vehicle registration certificate can now be easily accessed via MyGov Helpdesk on WhatsApp. 

Citizens will now be able to create and authenticate their own Digilocker account on WhatsApp and download documents such as PAN card; driving licence; CBSE Class X passing certificate; vehicle registration certificate (RC); insurance policy - two wheeler; Class X and Class XII marksheets; and insurance policy document (life and non-life available on Digilocker).

According to MyGov, the move will make "the government services accessible, inclusive, transparent and simple". WhatsApp users across the country can use the chatbot by simply sending 'Namaste' or 'Hi' or 'Digilocker' to the WhatsApp number +91 9013151515.

Steps: 

- You need to Sign up for a Digilocker account. 

In order to access the new MyGov chatbot you will need to simply send ‘Namaste’ or ‘Hi’ or ‘Digilocker’ to the WhatsApp number +91 9013151515.

-As soon as you send ‘Digilocker’ you’ll get a response saying “Welcome to DigiLocker Services to download/issue your documents.”

-You will be asked if you have a Digilocker account. If you have a Digilocker account, it will ask the user to enter their Aadhar number. Once you do that, you’ll get an OTP on your registered mobile device.

-Once you enter the OTP, you’ll be able to download all the documents or any one document from that is available in your Digilocker account

With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access resources and essential services that are digitally inclusive.