Our current world is one where mechanization, automation, manufacturing, product delivery, and overall customer satisfaction are tending to the highest levels of accuracy and perfection. As a consequence, organizations are increasingly looking to perfect the faculty of supply chain management. 

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In a scenario where a critical vaccine or expensive medication must be delivered to a medical facility or a vital component for a crucial business machine needs to be transported, the scope of error needs to be minimized to the extent of elimination.

Such supply chain problems are exactly where the SAP cloud platform is transforming the operational efficiency across industries including Manufacturing, Life Science, Distribution, healthcare, energy, education, telecommunications, finance and retail. 

Over the past few years, numerous prominent companies have upgraded to SAP S/4 HANA, which is the latest iteration of SAP cloud computing system that targets maximum operational efficiency for organizations. Upgrading to S/4 HANA from legacy systems is not a plug and play process. The implementation needs to factor in a particular organization’s field of work, company-specific challenges, its structure, and much more, in order to derive desirable results.

SAP implementation is an extensive and meticulous process, so, it naturally defines specialized designations in this industry for professionals who have the required skill as well as experience that goes into the digital transformation of large organizations. Ravi Dave is one of the top SAP experts in the world today, and he comments on the subject.

“With Delivery Insights powered by S/4HANA and SAP Internet of Things (IoT), businesses are monitoring and optimizing their entire supply chain to ensure that raw materials and other supplies comply with quality standards and are delivered on time, reducing the risk of production delays and customer dissatisfaction.” shares Ravi Dave.
 
In the most general of terms, the Internet of Things includes any object – or "thing" – that can be wirelessly connected to an Internet network. But today, IoT has more specifically come to mean a group of connected things equipped with sensors, software, and other technologies that allow them to transmit and receive data — to inform users or automate an action. 

Traditionally, connectivity was achieved mainly via Wi-Fi. In contrast, today, 5G and other network platforms promise to handle massive data sets from almost anywhere, with speed and reliability.
 
Ravi explains — “SAP Internet of Things enriches your delivery processes with real-time IoT sensor data and provides a holistic and transparent view of the delivery process. The sensor data is embedded into existing processes to guarantee a seamless user experience.”

The flexible system configuration approach allows monitoring various sensor data, such as temperature, humidity, acceleration, location, or radiation. Numerous use cases are possible and can be tailored to specific needs.
 
“When SAP Internet of Things detects an unusual sensor reading, the system triggers a notification to the relevant parties in SAP S/4HANA, providing them with direct insight into action. You can then proactively react to critical supply situations, anticipate potential quality issues, increase the on-time delivery performance, and improve customer satisfaction.”, adds Dave.
 
Delivery Insight, powered by S/4 HANA and IoT technology, offers several business benefits. It provides a complete and transparent view of the delivery process, allowing for immediate insight and action based on data from IoT sensors. The system offers a seamless user experience by embedding IoT sensor data and provides intelligent notifications to react proactively to critical supply situations and anticipate quality issues. 

The overall effect of SAP IoT is increased on-time delivery performance, improving customer satisfaction, and it is helping markets evolve across the globe.