In a sensational revelation, several State Bank of India account holders have fallen prey to a new scam in Delhi, the national capital. The largest lender in India has confirmed that several cases of ATM card cloning were reported from Delhi where people have even lost their money. Fortunately for the account holders, the bank has said that it will refund the lost amounts in the coming days. 

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"Cases of using cloned #ATMCards have been reported in Delhi. There appears to be a possible compromise at an ATM of another bank. Affected SBI customers are being helped & refunds will be processed as per the procedure," it said in a tweet.

All suspicious transactions should be reported to the home branch, the lender added.

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How to stay safe from SBI ATM card cloning threat?

The bank states that customers should change their ATM PIN at regular intervals, cover ATM/POS keypad with their other hand while entering the PIN, memorize the security transaction number rather than writing it down on the card or anywhere else. SBI has also urged customers to avoid using birthdays and anniversary dates as PIN and to ensure that their mobile numbers linked to the account are updated so that they do not miss the transaction related SMS.

The customers need to be extra aware about their card and transactions made through them. The bank says that you should not share PIN with anybody and make sure that no one is inside the ATM when you are taking out money as well as not to respond to any e-mail, SMS etc asking for their confidential data.

Meanwhile, SBI has introduced new Senior Citizen Scheme ‘SBI Wecare Deposit’ in the Retail TD segment. In this scheme, a senior citizen will get 50 bps higher than the rate applicable for the general public on term deposits for tenors up to 5 years while for term deposits above 5 years, they will get an additional 0.30 per cent extra premium adding up to 0.80 per cent higher returns than general depositors. The scheme will be effective up to 30th September 2020.