Mobile phones are the most convenient banking channel. One can get account-related alerts, One Time Password (OTP), Unique registration number (URN), 3D secure code, etc. required for financial transactions and make various financial inquiries through their mobiles.  

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To use mobile banking swiftly, ICICI Bank has shared some precautions for safe and secure mobile banking. For the same, the bank has also tweeted, “Be careful of fraudsters trying to convince you to share your UPI PIN over the phone. Stay safe, practice #SafeBanking.”

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How to Keep your M-Banking safe?  

The bank has also shared some safety tips and measures on its website. Set up a Pin/password to access the handset menu on your mobile phone. Register/ update your mobile number and e-mail ID for alerts to keep track of your banking transactions. Delete junk messages and chain messages regularly, the bank has mentioned.

Do not follow any URL in the message that you are not sure about. If you have to share your mobile with anyone else or send it for repair/maintenance. Clear the browsing history. Clear cache and temporary files stored in the memory as they may contain your account numbers and other sensitive information. Block your mobile banking applications by contacting your bank. You can unblock them when you get the mobile back, the bank has mentioned. 

Clear the browsing history. Do not save confidential information such as your debit/credit card numbers, CVV numbers or PIN's on your mobile phone. Do not part with confidential information received from your bank on your mobile. Install an effective mobile anti-malware/anti-virus software on your smartphone and keep it updated, ICICI Bank has mentioned. 

Keep your mobile's operating system and applications, including the browser, updated with the latest security patches and upgrades. Password-protect your mobile device to protect against unauthorised access. Set up a Pin/password that is difficult to crack. Do not enable auto-fill or save user IDs or passwords for mobile banking online. If possible, maximise the security features by enabling encryption, remote wipe and location tracking on device, the bank said.  

ICICI Bank has mentioned that never leave your mobile phone unattended. Turn off wireless device services such as Wi-Fi, Bluetooth and GPS when they are not being used. The Bluetooth can be set up in invisible mode. Avoid using unsecured Wi-Fi, public, or shared networks. Do not use "jailbroken" or "rooted" devices for online banking. Jailbreaking or rooting a device (the process of breaking into the phone's built-in operating system to control it outside the vendor's original intention) exposes the device to additional malware and gains administrative or privileged access to OS. 

The bank has added that only download apps from official app stores such as Apple iTunes, Android Marketplace, Google Play Store and BlackBerry App World. Never disclose personal information or online banking credentials via e-mail or text message as these can be used for identity theft. Log out from online mobile banking or application as soon as you have completed your transactions. Also make sure you close that window 

Be aware of shoulder surfers. Be extra careful while typing confidential information such as your account details and password on your mobile in public places. In case you lose your mobile phone, please call our 24-hour Customer Care to disable the iMobile application, it has added. 

The bank further added that never download and install applications from untrusted sources. Install apps downloaded from reputed application market. Always verify app permissions and grant only those permissions which have relevant context for the app’s purpose. 

The bank said that always remember in settings, do not enable installation of apps from “untrusted sources”. Avoid using unsecured, unknown Wi-Fi networks. There may be rogue Wi-Fi access points at public places used for distributing malicious applications.