HDFC Bank account holder? Have debit card or credit card? Suffered a strange, unexplained transaction or lost your money? Know her that your bank wants to guard against fraudsters out to cause you a money loss. There are many ways when you suffer from an unauthorised transactions in your account. These kind of transactions can be either someone hacking your account and removing money. Or it happens after you share your debit card or credit card details, including PIN with anyone like spouse, family, friends, relatives or anyone else.

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In short, any transaction that is not done by you in your bank account is considered as an unauthorised transaction. When a situation like this arises you are frustrated and scared due to money loss - after all its your hard earned money that goes for toss.

You can protect yourself from this kind of pain. Private lender HDFC Bank on its website mentions that, you can use NetBanking to block your debit or credit card immediately to protect it from further such transactions. HDFC Bank also states that, you can contact PhoneBanking as well.

RBI explains that one should not share credit card or debit card information with anyone either with your family, friends, spouse or children. There have been many cases where hackers have made unauthorised transactions without even stealing your credit card.

Even sharing information via faxes or emails, can make it easier for unauthorised transactions. Once you have added your information on the mentioned medium, you have no control over who can access it.

Here’s how to block your debit or credit card at HDFC Bank. 

Through net banking! 

1. Login to NetBanking using your customer ID & password on https://netbanking.hdfcbank.com.

2. Click on "Card" tab

3. Select "Request" under Credit or Debit Card, whichever applies

4. Select "Credit Card hotlisting" or "Debit Card hotlisting" whichever applies

How to block prepaid cards via net banking. 

1. Click to select the type of card variant you wish to block on https://www.hdfcbank.com/assets/popuppages/Prepaid-card.htm

2. Login into Prepaid Card NetBanking with your user ID and password

3. Select Hotlist Card tab under My request tab

4. Select the card number and confirm

For reporting unauthorized transactions!

To report credit card /debit card /net banking transactions not done by you, Call on 18002586161.