The disappointment over lending rates charged by banks has put the spotlight on the Reserve Bank of India (RBI) as the central bank is now being questioned by Supreme Court to break 10-months' silence on why the lenders were not passing on the benefits of the rate cuts to citizens. The apex court's reaction comes after a complaint was filed that banks did not reduce their floating interest rates on existing loans during the time of rate cuts. The anger of citizens is valid, considering that when rate cuts and status quo decisions were announced, these had created possibilities for a reduction in benchmark MCLR which would lead to downward trend in lending rates. This would in turn make  EMIs of borrowers fall. But now tables have turned, situation is changed and India is on the edge for a possible policy rate hike - an eventuality raised by RBI itself - on the back of soaring crude oil prices and depreciating rupee. Finally, the complaint has reached the highest levels and now all eyes are watching what RBI's next move will be. 

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A Times of India report says that a petitioner, MoneyLife Foundation, told the court that it wrote to RBI last October complaining, “whenever the interest rate goes down, new borrowers are offered a lower interest rate with respect to similar small loans in the fields of housing, education and consumer goods against principles of natural justice and equity. However, there is minimal or often no reduction in interest rates of old borrowers." 

From the contents of the letter, it is clear that banks were charging one set of borrowers a different rate of interest and another one from the earlier ones. 

Reportedly, the loss to consumers aka borrowers is well in excess of Rs 10,000 crore for denial of every 1% of the benefit (reduction in floating interest rates). 

It would be wrong to say that RBI did not take the petitioners letter into consideration. The report mentions that RBI replied on December 26 last year that the issues raised were under consideration of the banking regulator. However, the petitioner stated that till date the decision remains a secret. 

Notably, RBI was already familiar with the matter of lenders way of deciding interest rates on small loans like home, personal and vehicle. 

Way before the petition was filed, RBI in August 2017, policy showed massive disappointment in banks MCLR benchmark methods. 

RBI said on August 02, 2017, “The experience with the Marginal Cost of Funds Based Lending Rate (MCLR) system introduced in April 2016 for improving the monetary transmission has not been entirely satisfactory, even though it has been an advance over the Base Rate system.”

Ex-RBI governor Raghuram Rajan in June 07, 2016 raised a similar issue. He said, “The banks seem to be suggesting they are not going to attract a whole lot of new credit if they reduce rate, so why not stay with the existing borrowers and so on. That was why we moved from the base rate to MCLR because that would mean a more automatic reduction in rates when deposit rates came down.”

Thereby, RBI even put in place an Internal Study Group to review the working of MCLR. 

Therefore, on February 08, the group recommended that, there is a need to move to one of the three external benchmarks, viz., the treasury bill rate, the certificate of deposit (CD) rate and the RBI’s policy repo rate, which is outside the control of an individual bank, from April 1, 2018. The decision on the spread over the external benchmark should be left entirely to the commercial judgment of banks, with the spread remaining fixed all through the term of the loan, unless there is a contractually pre-defined credit event.

Feedback from banks on those recommendation showed challenges for RBI. 

The lenders boldly mentioned that,  retail customers would resist a shorter (quarterly) reset, particularly in a rising interest rate cycle, because of the increase in equated monthly instalments (EMIs) or longer repayment period with uniform EMIs.

However, one should take into account that banks were rebellious in passing over the benefits of lower policy repo rate to customers in the form of interest rates on their loans. 

RBI  introduced the new lending rate MCLR regime in April 2016 with an aim to ensure that the banks pass on the benefits of RBI's rate cut to their customer in faster pace.

Data compiled by RBI in regards to Weighted Average Lending rate (WALR) of scheduled Commercial banks (SCB), reveals that the quantum of reduction in lending rate was less by banks when RBI followed a policy repo rate cut. 

Lending interest rates

Just like every other commodity, money has also its own way of price. That price for money is known as interest rate. 

The one who saves, for them interest rate is a return on their investment, which a bank pays on the money the customer has deposited. 

These interest rate on deposits, is a price paid by banks and other financial institution to customers for using their money to lend to individuals or businesses. 

Vice-versa, for a person who borrows money from banks, the interest rate is an extra amount that needs to be paid for borrowing. Simply put, the borrower repays the loan known as principal plus some extra money (interest) to banks for using their funds. Now these interest rates received from borrowers is an earning for lenders. 

Decisions by depositors and borrowers for either savings or borrowings - affect consumption and investment decisions, and ultimately aggregate demand and overall economic activity.