The purchase for the Ola S1, S1 Pro opened on 15 September for customers with a reservation. The company has started the purchase in batches and prioritising users based on their dates of reservation. 

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How To Purchase  

Once the customer’s purchase window opens, the company will notify through email, SMS, and/or push notification. The customer can visit the updated Ola app (latest version), click on the Ola Scooter banner on the home page, and initiate the purchase process. 

The entire process is seamlessly digital and can be done from home. No visiting showrooms, no running around, nothing. Purchasing early gets you priority delivery. Also, the window stays open only until stocks last. 

Pick a Variant, Pick a Colour 

Take your pick between the Ola S1 and the Ola S1 Pro. Next, choose from 10 vibrant colours and 2 finishes. The customer can modify your selection if you change your mind. 

Payment 

The customer will need to pay an advance of Rs 20,000 for purchasing the Ola S1 / Ola S1 Pro, and the rest before shipment. They can also avail convenient EMI options after making the rest of the payment. The advance is completely refundable in case wished to cancel the booking. Cancellation is allowed only till the scooter is shipped from the Ola Futurefactory. 

Insurance  

The customer can insure your Ola scooter during purchase. With insurance offerings by OLA Financial Services, they can choose comprehensive policies from trusted insurance partners. 5 years’ Third Party’ is mandatory as per IRDAI with new scooter purchase and is required for the registration process. 1-year Own damage is recommended to cover scooter accidental damages. They can also choose from other add-ons such as Personal Accident Cover, Zero Depreciation, and Roadside Assistance. 

Test Rides  

Test rides commence October 2021 onwards. The customer can cancel their booking post the test ride till the time their scooter is shipped.  

Delivery  

Deliveries start October 2021 onwards. The scooter will be delivered directly home. The customer will be notified of estimated tentative delivery dates within 72 hours of purchase. 

FAME II Subsidy  

Short for Faster Manufacturing & Adoption of Electric Vehicles in India Phase II, it is a benefit the customer will get for buying the Ola S1/Ola S1 Pro – as an upfront reduced price. 

Eligibility 

To claim the subsidy, they need to have a valid Aadhaar Card, PAN Card, Passport, or a Driver’s License. He or she is eligible to avail of the FAME-II subsidy only once per category of electric vehicle (2-wheelers, 3-wheelers, 4-wheelers). 

Criteria 

If the customer has already claimed the subsidy for an electric 2-wheeler, then he/she will be ineligible for claiming the subsidy a second time. Verify the invoice for the electric 2-wheeler they already own – the invoice will mention if they can claim the subsidy or not.

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State Subsidy  

The various States in India offer subsidies over and above the FAME II subsidy. Check the subsidy offered in the State for Ola S1/Ola S1 Pro and claim it post-purchase. State subsidies are currently offered in the States of Gujarat, Maharashtra, Delhi, Rajasthan, and Orissa (basis information available on the respective State Government website as of date). 

Service /Warranty 
The Ola S1/Ola S1 Pro is an AI-driven smart vehicle that frees you from the traditional scheduled maintenance every 3 to 6 months with predictive maintenance. The scooter will indicate the need for replacing or servicing and a doorstep service can be booked on the Ola Electric App.

Charging  

Ola Scooter can be charged in 3 ways: 1) Home charging using a portable charger in any 5 Amp socket, anywhere; 2) Fast charging at Ola’s Hypercharger network; 3) Destination charging at charging stations in public utility spaces (like malls, office complexes)

The Hypercharger Network will be located at convenient locations within the city such as fuel stations, shopping malls, central business districts. One can locate a Hypercharger station nearest on the Ola Electric app.