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The government has ordered an investigation into e-commerce platforms accused of adding hidden fees under misleading names, following several consumer complaints. The probe, announced by Minister Pralhad Joshi, targets what the government calls “dark patterns” that exploit online shoppers.

Government orders probe into e-commerce 'dark patterns' after complaints over hidden charges

The RBI is proposing to grant Internal Ombudsmen of banks the authority to award compensation and direct access to complainants, as part of a broader overhaul of grievance redressal.

RBI plans more powers for banks' internal ombudsman to protect consumer

Major e-commerce platforms such as Ajio, JioMart, Netmed, BigBasket, Tata Cliq, Tata 1mg, Zomato and Ola would be adopting the safety pledge on the occasion of National Consumer Day 2024.

Centre launches tool on Jagriti app to identify dark patterns

In this video, comedian Kunal Kamra addresses Ola Electric's statement about resolving 99% of customer complaints. He shares his thoughts and critiques on the company's claims, raising questions about customer satisfaction and service reliability.

Customer Complaints Resolution Under Scrutiny 

This video discusses Samsung's upcoming tri-fold smartphone, responding to competition from Huawei. We explore the features expected in this new device and its potential impact on the smartphone market.

Competing with Huawei in Innovation

Air India refunds fare to an Indian-American CEO following the viral video criticizing the first-class cabin on a Chicago-Delhi flight.

CEO Receives Refund Following Viral Video

The government has proposed to introduce 'Right to Repair' law to protect the interests of consumers. Under this regulatory framework, the consumer will get complete details of the product. How will consumers benefit from 'Right to Repair'? Watch this special report of Aapki Khabar Aapka Fayda.

Aapki Khabar Aapka Fayda: How Will Consumers Benefit From ‘Right To Repair’? Watch This Special Report

If any party is not satisfied by the order of CCPA then they can go to the National Commission within a period of thirty days from the date of receipt of such order to file an appeal.

Why consumer rights are important? All about India's Consumer Protection Act 

"We have issued notices to both Ola and Uber. Most of the consumer complaints received in the last one year are related to the deficiency in services and other unfair trade practices," CCPA&nbsp;Chief Commissioner Nidhi Khare told PTI.

CCPA issues notices to Ola, Uber for unfair trade practices

World Consumer Rights Day: March 15 is celebrated as World Consumer Rights Day every year. This year's theme is Fair Digital Finance. This day is very essential for the rights of consumers. New rules have been created to keep a check on e-commerce companies. Here is all you need to know.


Government's 'Fair Digital Finance' Theme To Make Digital Services Transparent, Fast & Beneficial For Consumers

consumer-rights

The government has ordered an investigation into e-commerce platforms accused of adding hidden fees under misleading names, following several consumer complaints. The probe, announced by Minister Pralhad Joshi, targets what the government calls “dark patterns” that exploit online shoppers.

The RBI is proposing to grant Internal Ombudsmen of banks the authority to award compensation and direct access to complainants, as part of a broader overhaul of grievance redressal.

Major e-commerce platforms such as Ajio, JioMart, Netmed, BigBasket, Tata Cliq, Tata 1mg, Zomato and Ola would be adopting the safety pledge on the occasion of National Consumer Day 2024.

In this video, comedian Kunal Kamra addresses Ola Electric's statement about resolving 99% of customer complaints. He shares his thoughts and critiques on the company's claims, raising questions about customer satisfaction and service reliability.

This video discusses Samsung's upcoming tri-fold smartphone, responding to competition from Huawei. We explore the features expected in this new device and its potential impact on the smartphone market.

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Consumer Rights

Government orders probe into e-commerce 'dark patterns' after complaints over hidden charges

RBI plans more powers for banks' internal ombudsman to protect consumer

Centre launches tool on Jagriti app to identify dark patterns

Customer Complaints Resolution Under Scrutiny

Competing with Huawei in Innovation

CEO Receives Refund Following Viral Video

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