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WhatsApp to provide duplicate BSES bills: Here is how to get

Jan 25, 2019, 11:00 AM IST
GPlus

New Delhi based Electricity distribution company on Wednesday launched a new service on WhatsApp to get duplicate Bill. Getting a Duplicate Bill was already possible through the BSES website and mobile app. The discom in a statement said consumers can already retrieve a duplicate bill through the BSES website and mobile app and now there is an addition for this service on Whatsapp. "To get a duplicate bill, all a consumer has to do is save the BSES WhatsApp number in their phone`s `contacts` list and send a WhatsApp message by typing #Bill<space>9-digit CA (Customer Account ) Number and send it to 9999919123, and the duplicate bill will be WhatsApped," it said. 

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Duplicate Bill on WhatsApp

Duplicate Bill on WhatsApp

Reportedly, this service is first being rolled out for the consumers in the south and west Delhi and further, it will be extended for consumers of east and central Delhi, depending upon the response. (Photo: Official Twitter Account)

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Here are a few steps to get duplicate electricity bill:

Here are a few steps to get duplicate electricity bill:

1. The customer needs to save the WhatsApp number which is 9999919123 on a contact list. (Photo: Reuters)

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WhatsApp message

WhatsApp message

2. Type a WhatsApp message #Bill<space>9-digit Customer Account Number and send it to 9999919123. (Photo: Reuters)

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Electricity bill on WhatsApp

Electricity bill on WhatsApp

3. The electricity bill will be delivered on WhatsApp. (Photo: Reuters)

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The discom had earlier introduced the facilities of registering "no supply" complaints and reporting power thefts on WhatsApp. (Photo: Official Twitter Account)

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