This is how Twitter wants to save you from getting trolled
To provide people more credible, relevant and high-quality information Twitter is all set to fight abuse and trolls. It is going to introduce new policies on hateful conduct, extreme reactions and it will also bring new technology to fight spam and abuse.
People use Twitter to know what’s happening around the world especially about things they hold dear. To provide people more credible, relevant and high-quality information Twitter is all set to fight abuse and trolls. It is going to introduce new policies on hateful conduct, extreme reactions and it will also bring new technology to fight spam and abuse.
Twitter reported that in May 2018, their system identified and challenged more than 9.9 million potentially spammy or automated accounts per week. That’s up from 6.4 million in December 2017, and 3.2 million in September.
"Due to technology and process improvements during the past year, we are now removing 214 per cent more accounts for violating our spam policies on a year-on-year basis," Twitter said in a blog post.
Also, the average number of spam reports received through their reporting flow continued to drop – from an average of approximately 25,000 per day in March to approximately 17,000 per day in May. There was a 10% drop in spam reports.
To reduce the visibility of suspicious accounts in Tweet and account metrics, it has started updating account metrics in near-real time.
"For example, the number of followers an account has, or the number of likes or Retweets a Tweet receives, will be correctly updated when we take action on accounts," it said in the blog post.
Twitter is also working to improve their signup process. It is going to require new accounts to confirm either an email address or phone number to sign up to Twitter. It is an important change to defend against people who try to take advantage of Twitter's openness.
“We’re also conducting an audit to secure a number of legacy systems used to create accounts,” said Twitter.
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The new protections they have developed have helped them prevent more than 50,000 spammy signups per day.
The company is going to expand their malicious behaviour detection system. “We’re also now automating some processes where we see suspicious account activity, like exceptionally high-volume tweeting with the same hashtag, or using the same @handle without a reply from the account you’re mentioning,” it said.
Twitter is going to continue to invest in leveraging Machine Learning (ML) technology and partnerships with third parties, the company added.