Paytm’s New AI Soundbox: How it will turns everyday payments into a smart business assistant - Details

Paytm has unveiled the Paytm AI Soundbox, India’s first AI-powered device for small and medium businesses.

Unlike the earlier Soundbox, which only alerted merchants about payments, this new version acts as a business assistant, providing real-time insights and financial intelligence.

The launch at the Global Fintech Festival (GFF) highlights how AI can now simplify everyday operations for merchants across the country.

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Speak to Your Business in 11 Languages

One of the biggest upgrades is the AI assistant that interacts with merchants in 11 local languages. Businesses can ask the device questions about their sales, collections, and overall performance.

The AI responds instantly with summaries, business insights, and actionable recommendations, helping merchants make smarter decisions without spending hours on spreadsheets.

Seamless Payments Across Methods

The AI Soundbox supports dynamic QR codes, tap, and insert card payments, ensuring smooth transactions for all customers. Merchants can track their collections through both voice and touchscreen, while a top display shows instant payment updates.

Whether in a restaurant, retail store, or outdoor market, the device works reliably with WiFi and 4G connectivity, making it practical for fast-paced business environments.

Smart Design for Everyday Use

Built on an Android-based system, the Soundbox combines advanced software with a user-friendly design. The dual displays and the Paytm Button allow quick access to assistance and important notifications.

It also includes a fair-use AI token system, where extra AI usage can be billed if required, offering flexibility for businesses of all sizes.