Believe it or not! This 14-year-old made mighty iPhone-maker apologize
A teenager and his mother had tried very long to inform Apple,of the bug. The problem was discovered by 14-year-old Grant Thompson, who, along with his mother, Michele, tried to report the glitch to the iPhone maker but said they struggled to get the company’s attention until the problem gained traction on social media.
Apple Inc declared on Friday that it has fixed a privacy glitch in the video chat application and it was planning to remove bugs in the software. It all happened over reports of software bugs appeared. A teenager and his mother had tried very long to inform Apple,of the bug. The problem was discovered by 14-year-old Grant Thompson, who, along with his mother, Michele, tried to report the glitch to the iPhone maker but said they struggled to get the company’s attention until the problem gained traction on social media.
"The thing that shocked me was that this glitch happened in the first place," said Grant Thompson, a high school freshman in Tucson, Arizona. "I'm only 14 and I found it incidentally, instead of the people at Apple that are paid to find problems."
Grant and his mother also said that they spent one week to get Apple to resolve the issue in its Face-time group-chat. The issue in the feature allowed callers to activate receiver's microphone , no matter he\she has rejected or accepted the call.
"It took nine days for us to get an answer. My mom tried connecting to Apple inc, every single day through emails, calling, faxing." said Thompson.
Apple has disabled the group chats as of now, but the issue is not over, as New York state officials have filed a consumer rights investigation on this case. People are raising questions on why Apple took that long to response.
Apple, in a statement on Friday, apologised for the Facetime bugs and thanked Thompson and his family, mentioning that it has rectified the glitch and will release it next week and declared 'Face-time group chatting' will be back then.
Grant is an A grade school boy, who loves playing basketball, and do community volunteering. He loves playing his video game "Fort-nite," and was calling friends to play the game on a Saturday night, January. 19, when he came up with the flaw.
Apple can be in trouble under increased scrutiny as authorities seek to learn more about the vulnerability.
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