EPFO settlement: Labour Minister launches website to bring down claims
Ministry said that Citizen' Charter 2017 will make service delivery system and grievance redressal mechanism more efficient so that it delivers goods and services to its stakeholders in a time bound manner.
- Labour Minister Bandaru Dattatreya launched EPFO’s Citizens’ Charter 2017 and e-court management system
- Claim settlement time period shortened to 10 days
- Under e-court management system, parties can file all their evidence / documents online
In order to bring transparency and accountability on part of Employees' Provident Fund Organisation (EPFO), Minister of State for Labour & Employment (IC), Bandaru Dattatreya on Tuesday launched EPFO’s Citizens’ Charter 2017 and e-court management system in Bangalore.
Ministry of Labour & Employment said that Citizen' Charter 2017 will make service delivery system and grievance redressal mechanism more efficient so that it delivers goods and services to its stakeholders in a time bound manner with a reduced timeline from earlier timeline of 30 days.
The timeline in case of claim settlements will now be 10 days and 15 days in case of grievance redressal management.
Moreover, the Ministry said that EPFO e-court Management has been launched with an objective to give digital push to aspirations of all stakeholders – the employers, the employees, litigants and CBT.
"It is a step towards paperless court system wherein court procedure of EPF & MP Act, 1952 and EPFAT will take place in a digital environment. In order to facilitate easy access to the tribunal, automated messages will be sent to the litigants on their registered mobile numbers on the status of their cases. The stakeholders can also track the individual cases online," the Ministry said.
Further, as per the Ministry, now the parties can file all their paper / evidence / documents online and all the details alongwith status can be accessed online.
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