IRCTC vs RailOne: Which app is better for train ticket booking?

Indian Railways has introduced RailOne, a new all-in-one super app that brings several railway services together on a single platform. While the IRCTC app remains the most widely used platform for train ticket bookings, RailOne offers additional features that go beyond reserved ticket reservations.

If you frequently travel by train, understanding the differences between the two apps can help you choose the platform that best suits your needs.

What is RailOne?

RailOne is Indian Railways' all-in-one super app developed by the Centre for Railway Information Systems (CRIS). The app aims to provide passengers with access to multiple railway services through a single platform.

Users can book tickets, track trains in real time, check PNR status, order food during their journey and even lodge complaints without switching between different applications.

RailOne vs IRCTC: Key differences

The IRCTC app continues to be the preferred choice for booking reserved train tickets, including Tatkal tickets. Millions of passengers rely on the platform for railway reservations every day.

However, RailOne is not limited to reserved ticket bookings. In addition to reserved tickets, passengers can also purchase unreserved tickets, platform tickets and local train tickets through the app.

Previously, many of these services required passengers to use the UTS app. Indian Railways is gradually integrating several of these services into RailOne to create a more seamless experience. RailOne additionally offers:

• Reserved ticket booking
• Unreserved ticket booking
• Platform ticket purchase
• Live train tracking
• PNR status checking
• Coach position information
• Food ordering services
• Railway grievance and complaint facilities

The app also allows users to save their profile details, reducing the need to enter passenger information repeatedly. It supports a single sign-on system, enabling easier access to multiple railway services.

How IRCTC compares with RailOne

Despite the arrival of RailOne, IRCTC remains one of the most trusted platforms for reserved and Tatkal ticket bookings. The app has a long-established user base and is widely regarded as reliable for railway reservations.

Many passengers are already familiar with the platform and continue to use it for booking confirmed and waitlisted tickets. During high-demand booking periods, such as Tatkal windows, many travellers still prefer IRCTC because of its established presence and extensive user base.

While some users report that RailOne offers a smoother experience for accessing multiple railway services, preferences often vary depending on individual usage patterns and booking requirements.

IRCTC or RailOne: Which app should you choose?

The answer depends on your travel requirements.

If your primary objective is booking reserved or Tatkal tickets, IRCTC remains a dependable choice.

However, if you want a single platform that combines reserved tickets, unreserved tickets, platform tickets, train tracking, PNR status, food ordering and complaint services, RailOne may be the more convenient option.

As Indian Railways continues to expand RailOne's capabilities, the app is increasingly positioning itself as a one-stop platform for railway passengers.