IRCTC Fined Rs 10 Lakh: A complaint over poor food quality on the Patna–Tatanagar Vande Bharat Express has led to strict action by the Railways. As a result, penalties have been imposed on IRCTC as well as the catering service provider, along with termination of the contract.
The incident pertains to train number 21896, in which a passenger had raised concerns about the food served after noticing some live worms and insects in it during the journey on March 15. Image: Representational from IANS