Indian Railways, IRCTC abusing dominant position? Probe ordered
The Competition Commission of India (CCI) has ordered a probe against Indian Railways and its arm IRCTC for an alleged abuse of their dominant position by charging higher price than actual base fare on the sale of e-tickets.
As per the complainants, consumers are completely dependent upon the Ministry of Railways and IRCTC and have no choice as there is no substitute to the services offered by them. Image source: Pixabay