Special Campaign 2.0: Centre to address grievances of family and super senior pensioners

Union Minister of State (Independent Charge) for the Ministry of Personnel, Public Grievances and Pensions, Dr. Jitendra Singh, released the guidelines for a month-long Special Campaign 2.0, which will be carried out from July 1 for the redressal of grievances of family pensioners and super senior pensioners. 

Jitendra Singh appreciated the initiative of the Department by highlighting the transformational journey of the Ministry of Personnel, Public Grievances and Pensions over the past 11 years. He also stressed the importance of timely and qualitative redressal of grievances.

The Department of Pension and Pensioners Welfare (DOPPW) will conduct the month-long Special Campaign 2.0, during the period July 1-31, for the timely and qualitative redressal of grievances of Central government family pensioners and super senior pensioners.

A meeting following the preparation was held, under the chairmanship of the Secretary (Pension), on 11th June, 2025, with the Nodal Officers handling Pensioners’ grievances.

DoPPW will coordinate the implementation of the campaign. A total number of 2210 pension grievances have been taken up and shared with the 51 Ministries/Departments/Organisations for redressal under the campaign, with a request to widely disseminate Success Stories/Best Practices through PIB statements and tweets.

DOPPW is also monitoring the status of the grievances daily. The Campaign has already gained momentum, which is evident from the fact that more than 25 % of identified cases have so far been redressed. 

The hashtag of the campaign is #SpecialCampaignFamilyPension2.0.

The minister further states that the Centre is committed to the empowerment of women and the welfare of senior citizens by effective redressal of Central Government pensioners' grievances.

As for the welfare measures, the minister also announced this week that Central government employees covered under the Unified Pension Scheme will now be eligible for retirement and death gratuity benefits.

The minister said that the move addresses a significant demand of government staff and brings parity in retirement benefits. The new provision reflects the government's commitment to ensure social security for all categories of employees under the National Pension System.

Inputs from the PIB release and IANS