Draft Civil Aviation Citizen Charter Highlights: How flyers benefit, all you want to know in brief

Civil Aviation Minister Jayant Sinha on Tuesday unveiled the Civil Aviation Citizen Charter forum (air passenger charter). The draft charter has been placed in the public domain for comments and will be available for comments for a period of one month.

Draft Civil Aviation Citizen Charter Highlights: How flyers
The Citizen Charter Forum is one of the four elements of Air Sewa, which was launched to transform the passenger experience. Image source: Reuters

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