Apple offers this free service after big flaw hits users; check it out
The redesigned MacBook Pro was launched in 2016. However, users started complaining of keys popping up, stuck keys, and in some cases, the keys just won’t respond. After two years, Apple has announced a free keyboard repair program.
The redesigned MacBook Pro was launched in 2016. However, users started complaining of keys popping up, stuck keys, and in some cases, the keys just won’t respond. After two years, Apple has announced a free keyboard repair program. Total of 19 models are eligible for the repair program, TechCrunch reported. In case you have paid for the repair previously, Apple is planning on refunding the charges.
Recently, Apple was fined Aus$9 million (US$6.7 million) by an Australian court for making false claims about consumer rights when refusing to fix faulty iPhones and iPads previously repaired by a third party. Customers of the US tech giant had complained to the Australian Competition and Consumer Commission (ACCC) after an operating system update disabled their devices in a global issue known as “error 53”.
The users were told by Apple that they were not eligible for a remedy if the iPhone or iPad had been repaired by another company. The ACCC took Apple to the Federal Court in 2017, over allegedly false or misleading representations to customers with faulty iPhones and iPads about their rights under the law.
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“The court declared the mere fact that an iPhone or iPad had been repaired by someone other than Apple did not, and could not, result in the consumer guarantees ceasing to apply, or the consumer’s right to a remedy being extinguished.”