IndiGo Crisis Update: DGCA-formed special panel to monitor operations, submit daily reports at 6 pm

Civil aviation regulator DGCA on Wednesday announced the establishment of a special panel to monitor the daily operations of the crisis-hit private sector airline IndiGo. In a communication addressed to IndiGo CEO Pieter Elbers and COO Isidre Porqueras, the regulator mentioned eight members in the 'oversight team', which will monitor the airline's activities regularly. The team will closely track a range of the carrier's daily operations, including cancellations, refunds, crew availability, fleet size, flights, on-time performance (OTP) and compensation compliance.

DGCA's 8-member team to supervise IndiGo operations closely

• Capt Vikram Sharma - Dy CFOI (A)​
• Capt Kapil Mangalik - SFOI (A)​
• Capt VP Singh - SFOI (A)​
• Capt Apoorva Agarwal - SFOI (A)​
• Capt Swati Loomba - SFOI (A)​
• Capt Aman Suhag - SFOI (A)​
• Capt Nitya Jain - FOI (A)​
• Capt NJ Singh - FOI (A)​

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IndiGo Crisis | Special panel to monitor five key areas

The team will monitor five main areas:

• Cancellation status (domestic and international)
• Refund status
  • Airline
  • OTA platform/travel agents

Other IndiGo activities to be tracked

Two members from the main, eight-member team, according to DGCA, will be deployed at the airline's corporate office in Gurugram, keeping tabs on 12 types of activities, as summarised below:

• Total fleet
• Average stage length
• Total number of pilots
• Network details
• Crew utilisation in hours
• Monthly/daily dead heading for flight duty
• Crew under training
• Split duties
• All unplanned leaves per day (sick leave, casual leave and emergency leave, etc.)
• Flights per day and available crew
• Total number of sectors affected on account of crew shortage
• Standby crew per day and per base (cockpit and cabin)

Besides, two officers will be deployed at the Gurugram office:

• Aishveer Singh - Deputy Director (AED)​
• Mani Bhushan - Senior Statistical Officer​

What will the DGCA-formed panel do?

The team will monitor the airline's operations closely and submit reports at 6 pm daily until all the issues in the ongoing crisis are addressed. The daily reports will be sent to the airline's CEO and COO and to DGCA Joint Director General Jai Prakash Pandey.

A copy of the order was also sent to all concerned officers, joint director generals, the economic adviser and the Chief Flight Operations Inspector (CFOI).