Air India to charge no fees if cancellation or change in ticket done within 24 hrs of booking
Air India has decided that from May 1, if a customer wants to cancel his air ticket or make changes in it within 24 hours of booking, he will not be charged any fee, according to an airline document.
Indian aviation regulator DGCA had issued a "passenger charter" on February 27, which specified the rights of air travellers. Image source: Reuters