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The National Highways Authority of India (NHAI) has announced the cessation of the Know Your Vehicle (KYV) procedure for issuing new FASTag orders for the Car/Jeep/Van category, effective from 1 February 2026.
The decision is likely to greatly alleviate the problem of the verification process that had to be completed by lakhs of road users even after they were successful in activating their FASTags.
For existing FASTags issued to cars, the KYV process will no longer remain a routine mandatory requirement. Instead, KYV will now be required only in specific complaint-based situations such as:
In case no complaint has been registered, users will not be required to perform KYV for their current FASTags, thus being relieved from the hassle of compliance that keeps recurring.
NHAI has implemented a solid validation process that will have to be carried out before the activation of FASTag in order to strike a balance between convenience and system accuracy. The improved approach will see the verification taking place through the VAHAN database rather than post-issuance KYV.
NHAI has made the process easier for users but, at the same time, it has reinforced accountability standards for Issuer Banks, thus guaranteeing system integrity and compliance:
These measures ensure that all verification is completed upfront, eliminating the need for customers to go through repeated checks after FASTag issuance.
According to NHAI, these reforms underline its commitment to making the FASTag ecosystem more transparent, citizen-friendly, and technology-driven, while strengthening compliance and minimizing grievances.
The full responsibility of verification before activation as assigned to Issuer Banks gives the authority the power to provide a smooth and comfortable experience to the National Highway users.
This move is anticipated to simplify the FASTag issuing process to a great extent, to reduce harassment and to boost the user's faith in the toll payment system.