Facebook in talks with banks to expand customer service
The social media company said users of financial firms such as PayPal
The Wall Street Journal had reported that Facebook had asked banks to share detailed financial information about their customers, including card transactions and checking-account balances.
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A Facebook spokeswoman said the company could see some financial information from such users if they choose to opt-in, but did not use it for "advertising or anything else".
"We`re not using this information beyond enabling these (customer service) types of experiences," Facebook said in a statement. "A critical part of these partnerships is keeping people`s information safe and secure."
The Journal report said Facebook over the past year has asked JPMorgan Chase
"The idea is that messaging with a bank can be better than waiting on hold over the phone," the company said.
(This article has not been edited by Zeebiz editorial team and is auto-generated from an agency feed.)