Samsung, Apple, HTC most premium smartphone brands over the last decade
Samsung was the voted the most successful premium smartphone brand in the last decade, followed by Apple and HTC.
Samsung, Apple and HTC have emerged as the most successful mobile brands in the first decade of smartphones in India. While Samsung was rated the most successful mobile brand in terms of industry leadership and reliability and dependability, according to the CMR Mobile Industry Consumer Insights report.
When probed on the names of successful premium smartphone brands in the last decade, 97% of respondents recalled Samsung. Apple and HTC secured 85% and 78% recall, respectively.
Apple was ranked as being highly innovative, with good design and looks and a high dependability factor. HTC was largely attributed to its innovativeness, its design and looks and up-to-date technology.
Source: CMR Research
Sony, BlackBerry and Lenovo were the other top-recalled brands, according to the report.
Apalak Ghosh, Principal Analyst, Industry Consulting Group, CMR said, “In the last decade, numerous mobile handset players have entered the Indian market. However, only a few of them have been able to survive in this fiercely competitive market. There has been an evolution in the mindset of the Indian consumers. When it comes to buying new mobile phones, they have become more discerning and demanding.”
Faisal Kawoosa, Principal Analyst, Industry Intelligence Group, CMR, “Customers with premium smartphones use multiple applications at the same time with the expectation that the applications perform seamlessly. To support the same, consumers today are looking for premium smartphones with higher RAM and processor for faster functioning and a longer battery life. To sustain their competitive position going forward, the mobile phone players must cater to the evolving needs of the smartphone users.”
“For their future smartphone, consumers are expecting a lot of new features focused on utility as well as entertainment. These include, among others, seamless voice control, virtual reality as well as in-built projectors,” added Faisal.
The report cites technological innovations, cutting-edge design, and branding as key factors that helped these premium smartphone brands achieve a leadership position. CMR conducted a comprehensive quantitative study of premium smartphone users in metro cities of New Delhi, Mumbai, Kolkata and Bengaluru in the age bracket of 26-45 years.