Indian Railways to get Train Captain now!
Updated: July 10, 2018 19:01 pm
Indian Railways has introduced the concept of Train Captain in the premium trains and it is now their responsibility to ensure better services on the go. Train Captains have been introduced in premium trains from Friday by Northeast Frontier Railway. Railway Minister Piyush Goyal tweeted: "'Train Captain' At Your Service: In a bid to promote a single point of contact for passenger assistance & grievance redressal, Railways has introduced ‘Train Captain’ service to facilitate onboard services & promptly redress passenger issues."