Indian Railways logs whopping 300 pct increase in this user friendly feature

Jul 30, 2018, 18:33 PM IST
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The Indian Railways has witnessed a huge jump in number of mobile tickets sold in June 2018 as compared to April 2017. The national transporter reportedly saw a 300 percent increase in mobile tickets during the said period. The mobile app became popular among the passengers after Indian Railways recently made it more user-friendly. 

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While the Central Railway (CR) registered a 175 per cent increase, Western Railway (WR) recorded a 300 per cent increase in the number of mobile tickets, according to an Indian Express report. The Indian Railways is in the recent times taking various initiative to make ticket booking online more user-friendly.

 

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Western Railways has registered growth in the number of season tickets booked through the application. Passengers booked 25,198 season tickets in June 2018 through the app, compared to 6,417 season tickets booked in April last year.

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Passengers can book monthly and quarterly passes through the application, a WR official said. The app received a poor response initially after it was launched in 2016. Despite being close to a railway station, commuters complained about being unable to book tickets through the app.  To book a single journey ticket through the application, a commuter is required to be within 2 km from the station. To make the application user-friendly, Indian Railways has done away with these glitches in the last two years.

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However, this number is still less than 2 percent of the suburban ticket booking. The Indian Railways wants to increase the use of mobile app for booking tickets. For this purpose, railway has conducted seminars and awareness programmes.

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Nearly 80,000 to 1 lakh Central Railway and Western Railway commuters daily use mobile tickets. With the penetration of the smartphone use, the number is likely to go up further. The commuters can book tickets with this app very easily.  (Image source: YouTube)

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