Air passenger citizen charter: Get Rs 3,000 compensation for loss of baggage
In good news for air travellers facing baggage-related issues, the air passenger citizen charter for domestic sector has proposed that an airline will have to pay Rs 3,000 for loss of baggage and Rs 1,000 for damage.
Airports must provide meet-and-greet facilities for all passengers, and toilets outside departure and arrival terminals. Image source: AFP